Web Hosting Plans

We offer different Web hosting plans to meet different needs, from a small personal site to a busy business site.

Our lowest priced plan offers the features most of our customers need. If you need more disk space, or you have a particularly busy site, you can choose a larger plan.

You can specify the plan you want on the order form when you sign up. Even better, you can switch plans at any time with no penalty just by contacting us, so your plan can grow as your site grows.

The table below shows the details of the plans we offer.

  Silver Plan Gold Plan Platinum Plan
(Best Value!)
Monthly price (prepaid annually) $6.95 $8.95 $17.95
Monthly price (billed monthly) $7.95 $9.95 $19.95
Free domain name yes yes yes
Setup fee $0 $0 $0
Required contract length none – cancel any time none – cancel any time none – cancel any time
 
Multiple domain names Silver Plan Gold Plan Platinum Plan
Host multiple domain names up to 10 up to 25
 
Disk space and bandwidth Silver Plan Gold Plan Platinum Plan
Disk space 10 GB (10000 MB) 20 GB (20000 MB) 50 GB (50000 MB)
Unmetered Bandwidth yes yes yes
 
E-mail Silver Plan Gold Plan Platinum Plan
POP and IMAP mailboxes 50 100 250
E-mail forwarding yes yes yes
Webmail access yes yes yes
E-mail virus scanning yes yes yes
E-mail spam filtering yes yes yes
Autoresponders yes yes yes
Mailman mailing lists 5 lists
200 subscribers per list
5,000 total deliveries/mo
10 lists
400 subscribers per list
10,000 total deliveries/mo
25 lists
1,000 subscribers per list
25,000 total deliveries/mo
Outgoing e-mail 10,000 total deliveries 20,000 total deliveries 50,000 total deliveries
 
Web site basics Silver Plan Gold Plan Platinum Plan
Web site statistics yes yes yes
Unlimited subdomains yes yes yes
 
Databases and advanced features Silver Plan Gold Plan Platinum Plan
MySQL databases 20 40 100
PHP 5 script support yes yes yes
Perl CGI script support yes yes yes
Script CPU time 5% 10% 25%
SSH/telnet Linux shell access yes yes yes
 
SSL certificates Silver Plan Gold Plan Platinum Plan
Dedicated IP address for SSL yes yes
Self-signed SSL certificate yes yes
AlphaSSL certificate $19/year $19/year
 
Extra resources (cost per month) Silver Plan Gold Plan Platinum Plan
Extra disk space $1.00 / GB $1.00 / GB $1.00 / GB
Extra POP mailboxes $0.50 each $0.50 each not available
Extra MySQL databases $0.50 each $0.50 each $0.50 each
Extra Script CPU time $0.79 per 1% $0.79 per 1% $0.79 per 1%

Monthly price

Our low monthly price is all you pay for Web hosting and e-mail service with a free domain name. There are no setup fees and no domain name fees.

If you choose to prepay annually, you'll receive a discount of $1.00 a month or more. (There's no risk — you can cancel at any time and receive an automatic refund for the unused portion of the prepayment.)

Free domain name

All of our Web hosting plans include completely free domain name registration and renewal (for domain names ending in common suffixes like .com, .net and .org). You won't have to pay another company a fee for the domain name.

That means your Web site includes a custom address like www.example.com, and you'll be able to receive e-mail messages at addresses such as address@example.com (where example.com is the domain name of your choice, of course).

Setup fee

We never charge a setup fee. The monthly fee is all you'll pay for normal usage.

Contract length

We don't force you to commit to a fixed contract length of several months or a year, like many companies. You can cancel our service at any time (even in the middle of a billing month) and pay only for what you've used.

Host multiple domain names

With our Gold or Platinum plans, you can host "Add-On" domain names at a lower price.

Disk space

Disk space is the amount of space taken up by your Web site files, e-mail messages, databases, Web logs, and other files on our servers.

An average Web site uses less than 100 MB (0.1 GB). Even our least expensive plan includes 100 times more than that, so you'll have plenty of room to grow. If you ever need more, you can upgrade to a larger plan for a small extra cost.

(We'll warn you by e-mail if you start using more disk space than is included in your plan — you won't be taken by surprise by any extra fees.)

Bandwidth

Bandwidth is the amount of data transferred by our servers for your account, per month. The more visitors your Web site has, and the larger your files are, the more bandwidth you'll use.

All our plans include "unmetered bandwidth". We include enough bandwidth for almost any site — and unlike some other companies, we never charge extra bandwidth fees. Our bandwidth policy page has more details.

POP and IMAP mailboxes

A "POP" or "IMAP" mailbox is simply a standard e-mail mailbox. With a mailbox, your messages will wait on our server until you read them using a standard mail program on your computer, such as Microsoft Outlook, Entourage, or Apple Mail, or by using our Webmail system at mail.tigertech.net.

You'll normally use one mailbox for each person who receives e-mail. For example, if your domain name is "example.com", and two people — Robert and Mollie — will be reading e-mail, you will probably use two POP e-mail mailboxes, "robert@example.com" and "mollie@example.com".

If you need more mailboxes than your plan includes, you can upgrade to a larger plan, or you can pay a small extra fee for additional mailboxes as shown under extra resources above. (Note that you can't exceed the number of mailboxes listed for the Platinum plan, though, for technical reasons; you should use a dedicated mail hosting company if you need more.)

E-mail forwarding addresses

An e-mail forwarding address simply forwards mail to another address. The other address can be one or more mailboxes on our servers, or can be on another server (such as an AOL or GMail address).

For example, if your domain name is "example.com", you could set up an extra e-mail address named "sales@example.com" that forwards mail to both "robert@example.com" and "example@aol.com".

You can create up to 1,000 e-mail forwarding addresses with our hosting plans. (We actually don't limit the number, but managing them becomes unwieldy if you have more than about 1,000.)

Webmail access

You can use our Webmail pages to send and receive e-mail messages from any Web browser. It's full-featured (including address books, spell checking, and more) but simple to use.

Webmail is great for checking your mail from an Internet cafe on vacation. Some people even use it as the only way they read e-mail because they don't want to bother setting up a normal e-mail program.

E-mail virus scanning

All incoming e-mail is checked for viruses using the ClamAV antivirus scanner, with virus patterns updated hourly.

This system prevents almost all e-mail viruses from reaching your mailbox. (Of course, you should still use antivirus software on your own computer to protect against viruses from other sources, such as software you download.)

E-mail spam filtering

You can turn on our powerful spam filtering for any e-mail address. This eliminates a great deal of the spam you would otherwise receive.

As an extra step, we also tag all incoming messages with SpamAssassin, allowing advanced users to perform additional spam filtering in their own mail program.

E-mail autoresponders

You can add an autoresponder to any e-mail address you create. Some people use this to automatically send a reply like "I'm hiking in Antarctica until December 26" when they're out of the office on vacation, and some businesses use this feature to set up a response such as "We have received your message and will respond within 24 hours" for sales e-mail addresses.

Our autoresponders are smarter than most: you can even tell them to automatically stop sending a response after a certain number of days — you won't have to remember to turn it off when you get back from a trip.

Mailing lists

Our service allows you to create mailing lists, which are special e-mail addresses that forward mail to many recipients. A mailing list can be used for group discussion lists (where everyone on the list can send a message to everyone else) or announcement lists (where only the list owner can send messages).

We use the powerful GNU Mailman software to handle mailing lists. Mailman includes the following features:

Although Mailman is often considered a complicated program to set up, our simple "wizard" allows you to get started right away by answering a few easy questions.

Mailing list limits

There are three limits on mailing lists: the total number of lists you can create, the number of subscribers that can be on each list, and the total number of messages delivered per month. The limits are shown above.

The number of subscribers is the maximum number of subscribers for each list.

The number of message deliveries is simply the number of subscribers multiplied by the number of messages sent. For example, an announcement list with 500 subscribers and one message sent every five days would result in about 3,000 deliveries per month (500 subscribers x 6 messages per month). Similarly, a group discussion list with 100 subscribers and five messages sent per day would be about 15,000 message deliveries per month (100 subscribers x 5 messages x 30 days).

(A frequent question we receive about mailing lists is "Can I use a mailing list to send unsolicited bulk e-mail?" The answer is no, you cannot; we have an extremely strict anti-spam policy that prohibits sending any unsolicited mail.)

Outgoing e-mail limits

Each plan has a limit on how many outgoing e-mail messages can be sent each month. This limit includes messages sent via Mailman and any other mailing list program.

Web site statistics

Once your Web site is running, you'll want to know how many people are visiting your site. We provide the AWStats Web statistics program preinstalled for all accounts — you can use it to see how many people have viewed your Web site, which pages are most popular, what search phrases people use to find your site, which pages visitors came from, which countries your visitors are in, and more.

If you prefer to use your own Web statistics program, the raw Web server logs are also available to you at no extra charge.

Subdomains

Subdomains give you the ability to display different Web sites to visitors who type custom domain names. For example, if your domain name is "example.com", you could display a different Web site to people who visit "sales.example.com" instead of "www.example.com". Another use of subdomains is creating personal Web sites for family members, such as "robert.example.com" and "mollie.example.com".

Our subdomain feature is easy to use: just create a new folder at the top level of your Web site and that folder becomes a subdomain. You can create a subdomain like "sales.example.com" by simply creating a folder named "sales".

Our plans include unlimited subdomains that work the moment you create the folder (unlike many Web hosting companies that limit the number of subdomains or require that you wait before they're activated).

SSL certificates (secure Web site)

If you're planning on collecting encrypted information from your visitors, such as credit card numbers, you'll want your Web site to use SSL security to activate the secure lock icon of your visitor's Web browser.

See our SSL help page for more details about SSL.

MySQL databases

Our plans include MySQL databases, allowing you to install scripts that can quickly manipulate and store large amounts of data. As an example, the popular WordPress blog and content management system uses MySQL, and works well with our servers.

As a general rule, each separate database script you use will require a separate MySQL database, although some scripts might be able to share databases.

PHP script support

All our hosting plans offer extensive PHP script support. This allows you to use a wide variety of scripts written by other people (such as WordPress, phpBB, and many free e-commerce shopping carts). You can even create scripts yourself.

Perl CGI script support

All our hosting plans support CGI scripts written in Perl.

We also provide two useful CGI scripts that are preinstalled for all our customers and require no additional setup:

The first script can collect data from your Web page and mail it to you — it's (a more spam-proof version of) the standard FormMail script. You can use this for feedback forms, newsletter signups, and the like.

The second useful script is a snazzy hit counter script that allows you to display the number of hits to your pages.

Script CPU time

Our servers run scripts for many Web sites, so your scripts can't use the full resources of a server all the time. That's okay, though, because your Web site probably won't need to run scripts all the time (it will be idle between visitors).

The numbers shown on this page are the average limits of what you can use. For example, if you have a script that takes half a second to run, and that script runs once every 50 seconds, then that script is using an average of 1% of the available "CPU time" (of one core of a 2.33 GHz Xeon L5410 processor, which we call a CPU Unit).

Many well-written scripts run in just a fraction of a second: if a script takes 0.03 seconds to run and is loaded 1200 times an hour, that would be 1% (because it uses a total of 36 seconds of CPU time every 3600 seconds).

It's rare for a site to use more than 1% of available CPU time. In our experience, only very busy sites, or sites with fairly resource-intensive scripts, use more. (We don't recommend very busy sites that consistently use more than 25% CPU time for "shared hosting" servers like ours. You'd probably want a "dedicated server" from another company instead.)

SSH/telnet Linux shell access

Our hosting plans all include powerful Linux shell access. This allows advanced users to harness the power of the Unix command line to setup scripts and perform other tasks.